Delivery

DELIVERY
DELIVERY IN MOSCOW AND SAINT-PETERSBURG:
Courier delivery in Moscow within the Moscow Ring Road / in St. Petersburg within the Ring Road costs 300 RUB and is performed within 2-3 working days following the day of placing the order.
Courier delivery outside the Moscow Ring Road (within 30 km) / outside the Ring Road (within 10 km) costs 400 RUB.
In case of refusal from the good quality Products upon receipt, the customer pays the cost of courier delivery.
DELIVERY ACROSS RUSSIA
Delivery is carried out after payment of the order by a credit card (Products and delivery costs). Shipping cost depends on the weight of the Products and destination.
ATTENTION!
If you have not received a notice of the parcel from the Russian Post office, please inform the store manager about it. We will find out the location of your package before the storage expiration date. Please, remember that the parcel storage period at the Russian Post offices is 30 days.
Still, have questions related to ordering? Send us an email: shop@fcdynamo.ru

SELF-CHECKOUT

You can pick up your Internet order now at FC Dynamo Moscow! 

Address: Moscow, Leningradsky avenue, 36, building 1, (central stadium Dinamo them. Lev Yashin) 1 floor TC Arena Plaza. Metro station "Dynamo" or "Petrovsky park" (exit the first car). 

Daily from 10-00 to 22-00

Orders for pickup will be issued one business day after its registration. (Excluding weekends and holidays)

Period of storage of not paid orders - 5 working days after confirmation

Period of storage of paid orders - 7 working days after confirmation

Processing of Internet orders, as well as consultation by phone and e-mail is done from Monday to Thursday from 10:00 to 19:00, on Friday from 10:00 to 18:00, Moscow time. 

WARNING:

Paid orders are issued only to the client on whom the order is made (issued in the presence of an identity document)

For questions related to orders drawn up on a self-delivery, you can learn by phone or write to us by mail 

shop@fcdynamo.ru

+7 977 818 23 65

Translated with www.DeepL.com/Translator (free version)
PAYMENT
 
PAYMENT IS BY CASH AND CREDIT CARD AT SELF PICKUP AND COURIER DELIVERY
Payment is made in Russian rubles (RUB) personally when picking up or receiving the Products and the necessary financial documents from the courier.
Important! When paying with a credit card, the payer must be the person who receives the Products.
CASHLESS PAYMENT BY CREDIT CARD AFTER ORDERING ON THE WEBSITE
You can pay for your order online using a credit card through the Uniteller payment service. After confirming the order, you will be redirected to the secure Uniteller payment web page, where you will need to enter the necessary information to pay for the order. After successful payment, an electronic receipt with information about the order and payment details will be sent to the e-mail indicated in the payment form.
Security guarantees
The safety of Uniteller processing is confirmed by the certificate of the data security standard of the payment card industry PCI DSS. The reliability of the service is provided by an intellectual monitoring system for fraudulent transactions, as well as using 3D Secure (modern technology for Internet payment security). Your card details are entered on a special secure payment page. The information transfer to the Uniteller processing company occurs with the use of TLS encryption technology. Further information transfer is carried out through closed banking channels having the highest level of reliability.
Uniteller does not transfer your card details to the store and other third parties!

If your card supports 3D Secure technology, to make a payment, you will need to pass an additional verification of the user at the issuing bank (the bank that issued your card). To do this, you will be directed to the page of the bank that issued the card. The type of verification depends on the bank. Typically, this is an additional password that is sent via text message service, a card with motion codes, or other methods.
If you have any questions regarding the payment made, you can contact the technical support service of the Uniteller processing center via email support@uniteller.ru or by phone +7 800 100 19 60.